Privacy Policy

The data controller for personal information collected through this website is:

We collect personal information in the following circumstances:

• Contact form submissions: name, email address, company name, job title, and the content of your message.
• Demo bookings: name, email, company, and any information shared during the scheduling process via our booking provider (Cal.com).
• Website usage data: IP address, browser type, pages visited, time on site, and referral source — collected via server logs and analytics tools.
• Cookies: session and preference cookies necessary for the website to function, and optional analytics cookies where consent has been given (see Section 8).

We do not collect sensitive personal data (such as health information, financial data, or government IDs) through this website.

We use the information we collect for the following purposes:

• To respond to enquiries and provide information about the IMOBRIA platform.
• To schedule and conduct product demonstrations.
• To manage our sales pipeline and follow up on potential business relationships.
• To improve the content, performance, and user experience of our website.
• To fulfil legal obligations or respond to lawful requests from authorities.

We do not use your information for automated decision-making or profiling.

Where GDPR applies, we process your personal data on the following lawful bases:

• Legitimate interests (Article 6(1)(f)): Responding to business enquiries, managing our sales process, and maintaining website security.
• Contract (Article 6(1)(b)): Processing information necessary to take steps prior to entering into a contract, including platform demonstrations.
• Consent (Article 6(1)(a)): For any optional analytics cookies or marketing communications, where you have explicitly opted in.
• Legal obligation (Article 6(1)(c)): Where required by applicable law or regulatory authority.

We do not sell, rent, or trade your personal information. We may share data with trusted third-party service providers who assist us in operating our business, strictly for the purposes described above:

• Cal.com: Our appointment scheduling provider. Their privacy policy applies to data processed through their booking system.
• Cloudflare: Our website infrastructure and security provider. Data may pass through Cloudflare's network.
• Analytics providers: Only where you have consented to analytics cookies.

All third-party providers are contractually required to protect your data and process it only as instructed by us.

We may also disclose your information where required to do so by law, court order, or in response to valid requests by public authorities.

We retain personal data only for as long as necessary for the purpose it was collected:

• Contact and enquiry data: Up to 3 years from the date of last contact, or until you request deletion.
• Website analytics logs: Up to 12 months on a rolling basis.
• Booking records: Retained in line with our booking provider's retention policy.

After these periods, data is securely deleted or anonymised.

If you are located in the European Economic Area (EEA) or United Kingdom, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Ask us to correct inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”): Request deletion of your personal data where there is no compelling reason for its continued processing.
• Right to restriction: Ask us to restrict processing in certain circumstances.
• Right to data portability: Receive your data in a structured, machine-readable format.
• Right to object: Object to processing based on legitimate interests.
• Right to withdraw consent: Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at legal@cod3labs.com. We will respond within 30 days. You also have the right to lodge a complaint with your national data protection authority.

Our website uses the following types of cookies:

• Essential cookies: Required for the website to function correctly. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with the site. Used only with your consent.

You can manage cookie preferences through your browser settings at any time. Disabling non-essential cookies will not affect the core functionality of this website.

Our website infrastructure is hosted on Cloudflare's global network. Your data may therefore be processed in countries outside the EEA. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your information.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encrypted data transmission (HTTPS/TLS), access controls, and regular security reviews.

No transmission of data over the internet can be guaranteed to be completely secure. While we take all reasonable steps to protect your information, we cannot guarantee the absolute security of data you transmit to us.

Our website and services are directed at business professionals and organisations. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately at legal@cod3labs.com.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please contact us: